Terms and Conditons

INTRODUCTION

www.balancewellnessclub.co.uk (“website”) owned and managed by Balance Wellness Club (“we,” “us,” or “our”) welcomes you.

We offer you access to our services through our “website” (defined below) subject to the following Terms of this agreement, which may be updated by us from time to time with or without notice to you. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be lawfully bound by these Terms and Conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use the Website.

DEFINITIONS

“Agreement” refers to these Terms and Conditions and the Privacy Policy and other documents provided to you by the Website;

“User”, “You” and “your” refers to the person who is accessing for taking any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this Website;

“Member” refers to the customers and providers of wellness services accessing or registering with the website for listing through the website;

“We”, “us”, and “our” are references to Balance Wellness Club;

“Website” shall mean and include “https://www.balancewellnessclub.co.uk, and any successor Website or any of its affiliates;

“User Account” shall mean an electronic account opened for the user for availing of various services offered on the website;

INTERPRETATION

Scope. These Terms govern your use of the Website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their terms of service.

Eligibility: Certain Service of the Website is not available to minors under the age of 18 or to any users suspended or removed from the system by us for any reason.

Electronic Communication: When you use this Website or send e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive reply communications from us electronically in the same format and you can keep copies of these communications for your records.

INTRODUCTION AND SCOPE

All references to the singular include the plural and vice versa and the word “includes” should be construed as “without limitation”.

Words importing any gender shall include all the other genders.

Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments, or replacements for the time being in force.

All headings, bold typing, and italics (if any) have been inserted for convenience of reference only and do not define limit, or affect the meaning or interpretation of the terms of this Agreement.

SERVICES

At balancewellnessclub.co.uk, we offer you a meticulously designed website that provides an online directory of wellness services, including saunas and cold plunges.

Customers use the website to search for wellness service locations near them. We offer both free and paid listing.

MODIFICATIONS TO THE SERVICE

We reserve the right, at our discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of changes by posting a revised version of the Terms incorporating the changes to.

ACCOUNT

For accessing the website and using certain resources, you may be required to provide specific information and create a user ID and password to establish an account.

When you create an account, we collect registration-related information such as name, address, e-mail, and phone number. Once you submit the required registration information, we alone will determine whether or not to approve your proposed account. If approved, you will be sent an e-mail detailing how to complete your registration.

You accept that the details you provide about establishing an account are correct and that you will keep your details up-to-date. You are responsible for the security of all of your usernames, passwords, and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or not) of your accounts. You agree to notify us immediately about any unauthorized activity regarding any of your accounts or other breaches of security. We may at our discretion suspend or terminate any of your usernames and passwords at any time with or without notice.

ABOUT OUR SERVICE

We act as an aggregator and provide you a platform where Customers use the website to search for wellness service locations near them that have been designed to save you time and money. We strive to provide you with the information you need to make an informed choice that best suits your needs. We accept no responsibility for any loss, damage, or death that happens during and after the service. The user shall indemnify us for all claims and liabilities arising out of due to the use of the website by the user, including costs and expenses incurred.

SCAMMING, SPAMMING, OR MISLEADING USERS

We believe Balance Wellness Club should stay a clean place and we work hard to make it reliable and useful to both Customers and Providers. Therefore we do not tolerate any illegal activities, scams, spam, or trying to mislead other users to gain an advantage, get free work, or ask others to perform actions that are not legal. We monitor many things in the backend and as soon as we notice strange behavior, we put such accounts on hold and contact the owner. In cases where we are 100% sure a user has tried to perform an illegal activity, we will immediately terminate such an account.

USER CONTENT

A. Content Responsibility

The website permits you to submit content, feedback, etc. but you are solely responsible for the content submitted by you. You represent that you have the required permission to use the content.

When submitting content to the website, please do not submit content that:

contains ill-mannered, profane, abusive, racist, or hateful language or expressions, text, photographs, or illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature;

is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims;

violates the privacy rights of any third party, is unreasonably harmful or offensive to any individual or community;

discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation, or disability, or refers to such matters in any manner prohibited by law;

violates or inappropriately encourages the violation of any municipal, state, federal, or international law, rule, regulation, or ordinance;

uses or attempts to use another’s account, password, service, or system except as expressly permitted by the Terms of use uploads or transmits viruses or other harmful, disruptive, or destructive files;

sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects.

Any such submitted content will be refused by us. If repeated violations occur, we reserve the right to cancel user access to the website without advanced notice.

B. Advertising: Balance Wellness Club and its licensees may publicly display advertisements, paid content, and other information nearby or in association with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertising are subject to change without specific notice to you.

PAID LISTING

All the payments for any service available on the website shall be governed by our terms and conditions.

For availing of our paid services on a subscription basis, the user has to subscribe to the appropriate Subscription Plan according to their requirements. You will be liable to pay us based on the Subscription Plan chosen. You may enhance the number of authorized users under the plan at any time during the term of your subscription after the payment of necessary fees for additional Authorized Users.

While providing your details you must be careful and warrant that the information provided is true and accurate.

Payment mode shall be: i. Online: Credit Cards ii. PayPal or Stripe

When you purchase a Subscription Plan, you expressly authorize us (or our third-party payment processor) to charge you for the term of your Subscription each time your payment is due under your Subscription Plan.

We may ask you to supply additional information relevant to your Transaction, including your credit card number (or other payment information), the expiration date of your credit card, and your email and postal addresses for billing and notification (such information, “Payment Information”).

You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information.

When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges).

You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information).

Subscriptions: If you purchase a Subscription, you will be charged the monthly or annual (as applicable) Subscription fee, plus any applicable taxes and other charges (“Subscription Fee”), at the beginning of your subscription and each month or year (as applicable) thereafter, at the then-current Subscription Fee. If you purchase a Subscription, we (or our third-party payment processor) will automatically charge you each month or year on the anniversary of the commencement of your Subscription, using the Payment Information you have provided until you cancel your subscription. By agreeing to these Terms and electing to purchase a Subscription, you acknowledge that your Subscription has recurring payment features and you accept responsibility for all recurring payment obligations before cancellation of your Subscription by you or us.

The refund shall be allowed as per our refund policy.

We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

We take customer feedback very seriously and use it to constantly improve our products and quality of service.

LIMITED GUARANTEE

By this Website:

We provide an opportunity for you to avail the offered Services from our Website;

We do not provide any warranty or guarantee that the Services descriptions are accurate, complete, reliable, current, or error-free. If a Service offered by the Website is not as described, your sole remedy is to intimate us about Services for taking further action.

GEOGRAPHIC RESTRICTION

We reserve the right to limit the usage or supply of any Service to any person, geographic region, or jurisdiction. We may use this right as per necessity.

USER RESPONSIBILITIES

You shall use the Service and Website for a lawful purpose and comply with all the applicable laws;

You shall not upload, any content that:

Defamatory, infringes any trademark, patent, copyright, or another proprietary right;

Violates any law or regulation;

Spread viruses or software that may harm the Website or another user’s interest or property;

To disrupt or attempt to disrupt the proper working of the Website.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

GENERAL CONDITIONS

We do not guarantee the accuracy, completeness, validity, or timeliness of the information listed by us.

We make material changes to these terms and conditions from time to time, we may notify you either by prominently posting a notice of such changes or via email communication.

The website is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, solely to be used in connection with the Service for your private, personal, non-resalable use, subject to all the terms and conditions of this Agreement as they apply to the Service.

We reserve the right for any reason to remove without notice any Contents of the website received from users, including without limitation email and bulletin board postings.

EXCLUSION OF LIABILITY

We take no responsibility for any indirect damage that may result from the product.

We take no responsibility for any damage that may result from a loss of data or any system crash.

We reserve the right to change, discontinue or remove our service at any time, without notice.

FINANCIAL TERMS

We use third-party payment providers to bill you through an online account payment in lieu of accepting cash payments for services. Corresponding to the monthly or annual subscription plan, the payment method will be processed on the online payment gateway.

Payment mode shall be: i. Online: Credit Cards ii. PayPal or Stripe

LIMITATION OF LIABILITY

In no event shall Balance Wellness Club, nor its Owners, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, exemplary, or consequential damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from

(i) your use or access or inability to access or use the website;

(ii) any conduct or content of any third party on the website;

(iii) any content obtained from the website; and

(iv) unauthorized access, use or alteration of your transmissions or content, whether or not based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

LEGAL ACTION

If you are found to be degrading, tarnishing, maligning the image, goodwill, or reputation of Balance Wellness Club by any means orally or written, you shall be liable to legal action under applicable laws.

Governing Law and Jurisdiction: The terms herein will be governed by and construed under the law of England and Wales without giving effect to any principles of conflicts of law. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from the use of the website.

INDEMNITY

You acknowledge to defend, indemnify and hold Balance Wellness Club and its affiliates harmless from and against any and all claims, damages, costs, and expenses, including attorney’s fees, arising from or related to your use or misuse of the website or the Service, violation of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with us in the defense of such matter.

TERMINATION

We reserve the right to terminate your access to the website if we reasonably believe, in our sole discretion, that you have breached any of the terms and conditions of this agreement. Following termination, you will not be permitted to use the website, and we may, at our discretion, cancel any outstanding orders for services. If your access to the website is terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to the website. This agreement will survive indefinitely unless and until we choose to terminate it.

NO WAIVER IMPLIED

The failure of Balance Wellness Club to enforce at any time any of the provisions of these Terms, or the failure to require at any time performance by you of any of the provisions of these Terms, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the ability of Balance Wellness Club to enforce each and every such provision thereafter. The express waiver by Balance Wellness Club of any provision, condition, or requirement of these Terms shall not constitute a waiver of any future obligation to comply with such provision, condition, or requirement.

INTELLECTUAL PROPERTY RIGHTS

This website, including the content, features, functionality, and design, is owned by Balance Wellness Club and protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Unauthorized use of our intellectual property, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by Balance Wellness Club.

For any questions or concerns regarding these terms, you may contact us at info@balancewellnessclub.co.uk.